Business Central
Built For Your Needs
Choose the Business Central approach that fits your needs.
Rapid Results delivers a complete solution with defined scope and fixed pricing, while Hybrid and Digital Transformation support more complex needs, integrations and wider business change.
Dynamics 365
Business Central
Dynamics 365 Business Central brings finance, purchasing, inventory, sales and operations together in one connected system. It gives your teams a consistent way to work and gives leaders better visibility across the business.
Instead of chasing updates across spreadsheets and separate tools, teams can work with confidence, leaders can see what is happening and the organisation can respond faster when priorities change.
Financials
Manage finance in one place, with budgeting, cash-flow visibility, multi-currency and consolidated reporting to support stronger financial control.
Sales
Manage quotes, orders, invoicing and customer information in one place, so sales and finance can move from quote to cash with fewer manual hand-offs.
Procurement
Manage purchasing and suppliers with purchase orders, approval workflows and invoice matching, so spend is easier to track and control.
Warehousing
Manage stock, locations and bins in one system, helping your team improve inventory accuracy and fulfil orders with confidence.
Projects
Track project budgets, costs, time and resources in one place, so you can monitor progress and protect project profitability.
Manufacturing
Plan and manage production with bills of material, production orders, capacity and supply planning connected to finance and inventory.
Service Management
Manage service items, contracts, service orders and resource dispatch, so your team can respond consistently and keep customers informed.
Analytics
Use reports, analysis and Power BI to understand performance across the business and investigate the detail behind the numbers.
AI & Copilot
Use Copilot and automation for practical tasks such as bank reconciliation, cash-flow analysis and sales order processing, reducing repetitive work where it adds value.
Your Path to Go-Live
Each business is different. Your requirements, timeline and level of complexity will shape the right approach. Whether you need a focused implementation, proven extensions and integrations, or wider process change, we help you choose a path that fits the outcome you need.
Every engagement starts with a defined scope, a structured delivery plan and a clear investment. Rapid Results is our fixed-price option for fast and focused implementations. Hybrid and Digital Transformation are scoped to suit more complex requirements.
Rapid Results
Complete solution. Fixed price. No surprises
Best for
Organisations looking for a complete Business Central solution, fixed pricing and a faster route to go-live through proven ways of working.
- Go live in around 5 to 7 weeks with defined scope, prepared data and an engaged project team.
- A complete Finance solution, or Finance and Distribution solution, based on proven templates.
- Data migration templates for master data and opening balances.
- Super-user training and handover for day-to-day administration.
- Defined scope, fixed price and a structured delivery plan.
Tailored Delivery
Proven foundation. Tailored where it matters.
Best for
Organisations that need selected customisations, third-party integrations or industry-specific capability beyond the Rapid Results scope.
- A proved Business Central foundation as your starting point
- Proven extensions, value-adding customisations and integrations around priority workflows.
- Clearly defined responsibilities across your team and ours.
- Phased delivery for more complex requirements.
- A solution that supports the way your business needs to operate, not a one-size-fits-all template
Digital Transformation
Connected operations, beyond ERP.
Best for
Organisations replacing multiple systems, redesigning key processes or connecting Business Central with a wider technology landscape.
- Detailed discovery, requirements gathering, and process design.
- Multi-system integration and data consolidation
- Change management support, personalised training and user adoption programs.
- A roadmap for ongoing improvement.
- Managed delivery from planning through to ongoing support.
Project Recovery
When a Business Central project loses momentum, confidence can quickly follow. Whether it is stalled, over budget, affected by critical issues or approaching a delayed go-live, we help you regain control and move forward.
We can step in during build, before a delayed go-live, after an unstable launch or when a paused rollout needs to restart. We use the same disciplined approach as Rapid Results to assess the situation, set priorities and rebuild momentum.
We assess the current state of the project, identify what is blocking progress, prioritise the actions needed to stabilise delivery and set feasible milestones for recovery.
We do more than identify the problem. We work with your team to resolve it, restore confidence and move towards a Business Central solution people can use every day.
Project Recovery
Restore control and momentum.
Best for
Organisations with a Business Central project that is delayed, over budget or no longer meeting expectations.
- A rapid project assessment and prioritised recovery plan.
- Reset roles, decisions and project governance.
- Review the solution design and address technical issues.
- Recover data migration and testing activities.
- A practical path to a stable go-live.
Health Check
Already live on Business Central, or preparing for the next Microsoft release wave? A Health Check helps you understand how the solution is being used today and where improvement may add value.
We review your configuration, processes and licensing, then identify opportunities to improve day-to-day use, reduce manual work and apply automation or AI where it makes sense.
We also review upcoming release changes, so you can understand what is relevant to your setup and decide whether action is needed before updates arrive.
You receive practical recommendations, priorities for improvement and a roadmap for the changes that will deliver the most value.
Health Check
Review. Understand. Improve.
Best for
Organisations using Business Central who want to review performance, prepare for a release wave or assess opportunities for improvement.
- Release wave readiness review.
- Opportunities to improve processes and automation.
- Agentic AI and Copilot opportunities.
- Licence and usage review.
- Prioritised recommendations and a practical roadmap.
Lifeline Support
Keep Business Central working well, so you can focus on scaling up your business.
Lifeline Support gives your team ongoing functional help after implementation. We resolve issues, support new users, help you prepare for Microsoft updates and keep important work moving.
Lifeline Standard
Support for day-to-day confidence.
- Unlimited functional support for core finance processes
- 4-hour response target for critical interruptions.
- 12-hour response target for non-critical requests.
- Support for April and October release waves.
- Onboarding and role-based training for new finance users.
Lifeline Advanced
Keep finance and inventory working smoothly.
- Unlimited functional support across finance and inventory.
- 4-hour response target for critical interruptions.
- 12-hour response target for non-critical requests.
- Support for April and October release waves.
- Onboarding and role-based training for new finance and inventory users.
Lifeline Premium
Support for more complex operations.
- Support for additional modules and operational workflows.
- 4-hour response target for critical interruptions.
- 8-hour response target for non-critical requests.
- Impact advice and readiness support before major waves release.
- Role-based training after major updates
Frequently Asked Questions
Every organisation starts from a different place.
Talk to us about where you are now, what you need to improve and we will help you identify a practical next step.
Dynamics 365 Business Central is Microsoft’s cloud business-management platform for small and mid-sized organisations. It brings finance, purchasing, inventory, sales, projects and operations together in one system, with reporting and connections to Microsoft 365 and Power BI to support day-to-day work and decision-making.
Business Central is a strong fit for organisations that need to bring finance and operations together, reduce reliance on spreadsheets or disconnected systems, and manage growing operational complexity. It supports organisations across services, distribution, retail, manufacturing and not-for-profit, depending on the processes and capabilities you need.
Business Central connects with Microsoft 365 and Power BI, and it can integrate with third-party applications such as CRM, e-commerce and specialist industry tools. The right integrations depend on your requirements, the systems you use today and the information that needs to move between them.
Business Central includes Copilot, automation and agentic AI capabilities that can support defined tasks while keeping people in control. The Sales Order Agent can interpret customer email requests and prepare sales orders; the Payables Agent can process incoming supplier invoices and prepare drafts for review; and Expense Agent capabilities can help capture receipt data and create expense reports.
With our Rapid Results method we can deliver a Business Central solution in around 5 to 7 weeks when the scope, data and project team are ready. It includes configuration, data migration templates, key-user training and go-live preparation. More complex requirements, integrations or broader process change may need Tailored Delivery or Digital Transformation and a longer timeline.
Business Central includes security controls designed to protect data and manage user access. Microsoft states that data at rest and backups are encrypted using Transparent Data Encryption, while network traffic is encrypted using industry-standard protocols. Permission sets help organisations control which users can view or change information. Your overall security approach should also include appropriate user access, processes and governance.
Business Central can support changing business needs by allowing organisations to add users, new functionalities, integrations and operational capability over time. The right approach depends on your processes, licence needs and the level of complexity you need to manage.
What do you need
to work better?
Book a Free Discovery call to discuss your needs.
We will help you identify the right next step, whether that is Rapid Results, Tailored Delivery, Digital Transformation or support for an existing Business Central system.